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Emerging Technologies That Small Companies Should Take Into Account

Keeping up-to-date with technology might offer you a competitive advantage as a small business owner. These are a few cutting-edge technologies to research:


AI-powered chatbots

Boost customer service without expanding the workforce. With chatbots, your team can focus on advanced problems as they address routine questions around the clock. They can handle basic transactions, set up appointments, and respond to frequently asked questions. MobileMonkey, ManyChat, and Drift are a few of the well-known choices.


Cloud-based accounting software

Improve accounting and obtain up-to-date financial data. Numerous software automates data entry and minimizes errors by integrating with your point-of-sale and bank systems. Pay attention to functions like financial reporting, tracking expenses, and invoice production. The top options in this category are Xero, FreshBooks, and QuickBooks Online.


Social media management tools

By planning posts and monitoring interaction on many platforms from a single dashboard, you can save time. Features like hashtag recommendations, content schedules, and performance metrics are frequently included in these tools. If you want to organize your social media efforts, take into account services like Sprout Social, Buffer, or Hootsuite.


Cybersecurity solutions

Use reasonably priced, cloud-based security services tailored to small enterprises to safeguard your company's data. Seek for all-inclusive packages that cover email security, firewalls, antivirus software, and training for workers. Small business-friendly options are provided by vendors like Malwarebytes, and Bitdefender GravityZone.


Contactless payment systems

Fulfill touch-free transaction standards set by customers, whether in-person or online. Contactless cards, QR code payments, and mobile wallets are examples of this. PayPal and Clover are a few well-known vendors. 


Project management software

Simplify task tracking and team collaboration, especially with remote employees. Features like work assignments, file sharing, status updates, and team communication should be on your radar. Asana and Trello are a few well-liked choices. A lot of them have connections to other business tools you might already be using.


Virtual and augmented reality

Provide clients with immersive experiences, such as AR-enhanced catalogs and virtual product try-ons. Service providers, real estate brokers, and retailers can all benefit greatly from this technology. Small businesses may adopt AR/VR solutions more easily thanks to platforms like Shopify AR and Amazon.


5G connectivity

Increased productivity and innovative services like smooth video conferencing and real-time data processing can be made possible by faster internet. As 5G networks spread, think about updating the mobile devices used by your company and investigating new services that make use of fast internet.


Low-code development platforms

Create unique apps for your company without having a lot of coding experience. These platforms make app production easier by using pre-built components and graphic interfaces. You can construct internal tools as well as apps that interact with customers with the aid of options like OutSystems and Microsoft Power apps.


Keep in mind that you don't have to adopt everything at once. Start with the technologies that provide the highest return on investment and meet your most urgent business requirements.

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